Pretty Dog

Frequently Asked Questions

Australia / USA

Are you a real shop?

Totally. Come and visit us sometime. We’re at 5 Brown Street, Newtown, Sydney. We take our online presence pretty seriously. So drop us a line about anything digital – customer@prettydogshop.com

I live in Kazakhstan and need a new handbag by next week. Can you help?

We’ll do our best. All answers to shipping questions are over here

What’s your return policy?

So glad you asked. You can find it over here

How red is that red dress?

We try and reproduce garment colours as true as possible. Slight variations in colour and look will occur. Some tones may appear different on screen due to your monitor settings. Have a look at items on your friend’s phone. They’ll probably look different on that, too.

Can I join your mailing list?

We’d love to have you on our mailing list. On the homepage there’s an email capture tab. Just put your details in there and we can stay in touch forever.

But I want to be more than friends.

We should totally be BFFs on Facebook and you can rumble in our Tumblr. Don’t forget to join our mailing list for the inside scoop on upcoming sales.

I want to be one of your Pretty Dog people. I want to be featured. I want you to sell my stuff.

We’re so flattered. We’re always open to meeting the bloggiest bloggers and the amazingest designers. Drop us a line – customer@prettydogshop.com.

Can I intern with you?

We love interns. We take our coffee black with two sugars. Seriously,
email us: customer@prettydogshop.com.

Tell us about sizes.

We try and include as much information in our item description as we can. For everything else, see the size chart below.

Womenswear

Alpha	XS	S		M		L		XL
Australia / UK	4	6	8	10	12	14	16	18
USA	0	2	4	6	8	10	12	14
France	32	34	36	38	40	42	44	46
Italy	36	38	40	42	44	46	48	50
Japan	5	7	9	11	13	15	17	19

Footwear